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  • Phone/WhatsApp/Telegram: +86 13212728481
  • Email: info@jhchemco.com

Faq’s

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    Frequently Asked Questions

    • How can I place an order with JHchemco?

      As the market price of chemical raw materials fluctuates frequently, we recommend that you consult our customer service staff before placing an order.
      1. Please let us know what products you need, and the quantity for each product.
      2. We will offer you the best price with shipping cost immediately.
      3. If you think the price is workable for you, then you could choose a payment method to make the payment.
      4. Your parcel will be packaged and sent within 24 hours after we confirm your payment.
      5. Tracking number and packing picture will be provided within 2 days after the parcel is sent out.
      6. Hope you have a great shopping experience and don’t be hesitate to contact us in case of any issue.

    • What kinds of payment methods do you accept?

      You can make the payment by MoneyGram, Western Union, Bitcoin, T/T Bank transfer, USDT. escrow alibaba (credit card, paypal), etc.

    • Can I get a sample before placing an order?

      Yes, we can supply the free sample, but the shipping cost is paid by our customers.

    • Is there a discount on bulk order?

      Big discount once your order arrives at a certain amount. We offer different kinds of seasonal sales and promotions.

    • How do you gurantee safe shipping?

      We have professional chemical shipping forwarder, which will change chemical name on the parcel to ship. We can supply door to door shipping, double customs clearance service to keep safe delivery.

    • Can I customize the package?

      Yes, you can customize the package by choosing specific container with varied pattern designs.

    • How do you ensure the quality of your product?

      First, we have a professional R&D team, certificates of quality analysis and samples can be provided to check quality before bulk order
      Second, from the very beginning to the very end, National Commodity Inspection and Testing Bureau, Authority Third-party Testing institution, QA, ISO, can guarantee our quality.