Shipping and Return

JHchemco is committed to providing a seamless and reliable shipping experience for our valued customers. Our shipping policy outlines the key details of our shipping process to ensure your orders are processed, shipped, and delivered in a timely and secure manner.

1) Timely Processing:

We understand the importance of prompt order processing. After your payment is confirmed, your parcel will be carefully packaged and dispatched within 24 hours on business days. Our efficient processing system ensures minimal delays in getting your order ready for shipment.

2) Professional Carriers:

To cater to our global customer base, we collaborate with a range of reputable carriers, including HKEMS, NLPOST, FEDEX, UPS, DHL, China Post, and dedicated line mail. The choice of carrier is based on the destination country, ensuring the most suitable and efficient shipping option is selected for your order.

3) Safe Delivery:

Safe delivery is our top priority. We employ the services of a professional chemical shipping forwarder who employs discreet packaging techniques. We offer door-to-door shipping services and provide a double customs clearance service to guarantee the safe and successful delivery of your goods.

4) Fast Delivery:

We understand that swift delivery is crucial. Depending on your preferred shipping method, you can expect the following estimated delivery times:
A: Express Shipping (e.g., FedEx, DHL, TNT, UPS): Approximately 3-5 days after payment confirmation. Please note that this timeline excludes public holidays.
B: Special Line Shipping: Approximately 10-15 days after payment confirmation. Public holidays are not included in this timeframe.

5) Local Warehouses:

To enhance the efficiency of our global shipping operations, we maintain strategically located warehouses in key regions, including China, the USA, Canada, Australia, the Netherlands, Germany, and Moscow. These local warehouses expedite delivery by reducing transit times and customs processing. You can be confident that your orders will be fulfilled from the nearest warehouse whenever possible, ensuring quicker delivery times.